******************

Q. How can you give me better service than my bank who I have dealt with for many years?

A. Every bank has its own set of lending criteria, and lending policies. Whilst all seem the same, there are often marked differences between them, and that will affect your ability to raise the capital that you need. We will help you work through the differences between banks, and also compare alternative lenders to find the best available deal for you.

******************

Q. I haven't been in business before, and I'm not sure how to go about obtaining finance for a new business.

A. We can assess your ability to raise the capital that you need for your new business. There are a number of possibilities for security, and different avenues of finance that should be considered. If you aren't aware of all of these then you may miss out on an opportunity. Why take a chance when simply completing an online form or phoning us will answer your questions. There is no substitute for knowledge, and we have that.

******************

Q. After I have purchased my business, I will need a work vehicle, and some equipment. Can you help me get that?

A. Yes we can arrange vehicle or equipment finance through several well known equipment financiers, and we are always competitive with our quotes. We want to be a complete source of finance for you.

******************

Q. Do you maintain contact with me, and can you look after my future requirements?

A. Yes we want you to remain our client. We will contact you at regular stages during the year to keep you informed of industry developments. We have the experience and the knowledge to look after almost any future loan requirement.

*****************

Q. If I am dissatisfied with any aspects of your service, is there any way of lodging a complaint?

A. Yes we would like to hear about any part of our service that you are dissatisfied with. We will work towards satisfying any legitimate complaint. If this does not satisfy you, you may lodge a complaint with the Industry Omdudsman. We are a full corporate member of the Mortgage Industry Association of Australia and must abide by any decision that the ombudsman takes. We also carry $5M in professional indemnity cover for your protection.

*****************

Q. If I have any other questions, can you answer them?

A. Of course, just pick up the phone and call us on 1300 309 656 or email us at info@brisbanebusinessfinance.com

******************

WE WANT YOUR BUSINESS

Copyright© 2003 Brisbane Business Finance   All Right Reserved